Terms and Conditions
Last updated: January 2026
Agreement to Terms
These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Solutions Merchant Investments (“we,” “us,” or “our”), concerning your access to and use of our website and services. You agree that by accessing the website, you have read, understood, and agreed to be bound by all of these Terms and Conditions.
Use of Services
By using our website and services, you represent and warrant that:
- All information you provide is accurate, current, and complete
- You have the legal capacity and agree to comply with these Terms and Conditions
- You will not use the website for any illegal or unauthorized purpose
- Your use of the website will not violate any applicable law or regulation
- You will not impersonate another person or entity
Services Provided
Solutions Merchant Investments provides wholesale, retail, hardware supply, logistics, and business solutions services. Our services include but are not limited to:
- General Wholesale & Retail trading
- Hardware Wholesale supply
- Commodity Broking services
- Transport & Logistics solutions
- Supply Chain Management
- Tendering & Bulk Wholesaling
- Real Estate & Property services
- Money & Capital Markets facilitation
- General Dealership services
Intellectual Property Rights
Unless otherwise indicated, the website and all content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by Solutions Merchant Investments and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.
Pricing and Payments
All prices for our services and products are subject to change without notice. We reserve the right to modify or discontinue any service or product without notice at any time.
Payment Terms
- Payment terms will be specified in individual contracts and quotations
- Prices are quoted in US Dollars unless otherwise specified
- Late payments may incur additional charges as specified in contracts
- We reserve the right to refuse service or terminate agreements for non-payment
Limitation of Liability
To the fullest extent permitted by applicable law, in no event will Solutions Merchant Investments, its affiliates, officers, directors, employees, agents, suppliers, or licensors be liable to any person for:
- Any indirect, incidental, special, punitive, cover, or consequential damages
- Any loss of profits, revenue, sales, data, or costs of procurement of substitute goods or services
- Any damages arising from use of or inability to use our website or services
- Any damages related to errors, mistakes, or inaccuracies of content
Our total liability to you for any damages shall not exceed the amount paid by you, if any, for accessing or using the website or services.
Indemnification
You agree to defend, indemnify, and hold harmless Solutions Merchant Investments and its subsidiaries, affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions or your use of the website or services.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Zimbabwe, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms and Conditions will be brought exclusively in the courts located in Zimbabwe, and the parties hereby irrevocably consent to the personal jurisdiction and venue therein.
Dispute Resolution
In the event of any dispute, controversy, or claim arising out of or relating to these Terms and Conditions, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiations within 30 days, either party may pursue legal remedies as provided by law.
Termination
We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions. Upon termination, your right to use the website will immediately cease.
Severability and Waiver
Severability
If any provision of these Terms and Conditions is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Changes to Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: info@solutionsmerchants.co.zw
Phone (Zimbabwe): +263 7 88699788
Phone (International): +61 466 841 679
Address: Subdivision R Homefield, Mt Hampden, Zimbabwe